IT Consultant

Request for Expression of Interest

 Yayasan Humanis dan Inovasi Sosial (hereinafter: Humanis), an affiliate organization of Hivos, is a Jakarta-based non-profit development organization that works across the Southeast Asia region. Humanis works with marginalized groups and frontrunners to exercise rights and freedoms, bring about changes, influence decisions and hold those in power to account. As the name itself suggests, Humanis envisions just and sustainable societies in Southeast Asia that fulfill and protect the rights of each individual, as well as respect differences and backgrounds. To achieve our vision, we focus on three impact areas: Gender Equality, Diversity, and Inclusion (GEDI), Civic Rights in the Digital Age (CRIDA), and Climate Justice. Currently, we have ongoing programs in Indonesia, Timor-Leste, and the Philippines.

 

Humanis seeks qualified candidates for the position of:
Title                  :  IT Consultant

Duty Station      :  Jakarta, Indonesia

Report to          :  Operations Manager and IT Sr Officer

Duration           :  April to December 2025 with 10 – 12 working days per month.

 

Aim of the Job

Yayasan Humanis dan Inovasi Sosial is seeking an experienced IT support to assist the IT Sr Officer in managing and optimizing our IT infrastructure. The consultant will provide technical support, ensure the smooth operation of IT systems, and contribute to the development of IT strategies.

 

Functional context

1. To support the IT Sr Officer in maintaining and improving IT systems.
2. To provide technical assistance and troubleshooting for hardware and software issues.
3. To assist in the implementation of IT projects and initiatives.
4. To ensure data security and integrity.
5. Project Database Management.
6. Helpdesk Support in coordination with IT Officer and Admin Assistant.
7. Organize and maintain documents, consultant databases, and other relevant records.

 

Roles and Responsibilities 

The consultant will be responsible for:

1. Provide first-level support for IT-related issues.
2. Troubleshoot and resolve hardware and software problems.
3. Assist in the installation and configuration of IT equipment.
4. Monitor and maintain IT systems and networks.
5. Perform regular system updates and backups.
6. Support the IT Officer in planning and executing IT projects.
7. Participate in IT training sessions for staff.
8. Manage and maintain the Zoho database, myinfo and others database.
9. Provide e-signatures for documents requested by staff, ensuring approval from authorized staff before applying the e-signature.
10. Provide technical support for meetings, including setting up equipment and troubleshooting issues.
11. Assist staff with any IT-related needs during meetings.
12. Install and maintain software and hardware systems.
13. Ensure all IT equipment is functioning properly and efficiently.

 

Qualifications and Experience:

The consultant or institution should meet the following qualifications and experience requirements

• Relevant higher professional education level of working and thinking.
• Relevant working experience of at least 3 years.
• Expertise in relevant IT systems, including open source.
• Work experience in an international environment.