Communication Officer – Hivos Hub SEA
Job context
The Communication Officer work together with partner organisations, programme and project officers at a regional and local level and with the communication specialist, communication officers and www.hivos.org web managing editor at Hivos’ global office in The Hague. The Communications Officer ensure that all communication activities are aligned with Hivos’s corporate communication strategy, values, identity, standards and formats
The Communication Officer develops communication strategies, organizes online and offline communication activities (e.g. conferences, seminars), develops and disseminates communication materials and enables the Hivos community and its partners to communicate effectively.
The Communication Officer assists the Program Development Managers and teams in the communication dimension of the programme or project; provides the communication framework to which the project performance adheres and positions according to the corporate values, identity, standards, formats and tools for internal and external profiling and positioning. He/she may take specialized communication positions varying from lobbying to designing social media activities relevant to the project.
This position combines the skills of Communication Officer and regional website editor/copywriter. As a Communication Officer, you are responsible for corporate communication and branding at the regional level. You ensure that local and regional communication activities are aligned with Hivos’ corporate communication strategy, values, identity, standards and formats.
The Communication Officer manage the Hivos Hub Southeast Asia website and social media channels, write texts and develop or provide visual content (photos, Illustrations, videos and infographics) for South East Asia online media, keep the regional parts of the website and regional social media accounts up to date and maintain regular contact with the managing editor of www.hivos.org (in global office).
To support both aspects of the work, the Communication Officer should be abreast of developments in the region (new projects, programmes, funds, newsworthy information about partners and programmes, social and political developments, etc.).
The Communication Officer reports to the Regional Director but may functionally report to one or more Project Leaders .
Your responsibilities
- To assess communication needs of Hivos Southeast Asia for developing communications objectives and plan.
- To design, develop, implement and evaluate the overall communication and public relations strategy for selected projects, appropriate to target audiences and the message being conveyed.
- To develop strategic outreach for the communications materials.
- To stimulate Hivos domains (Open and Green) to publish articles on Hivos’ works.
- To lead in documenting and publishing in creative ways Hivos’s works (e.g. through photos/ art/ pictures).
- To write reports and prepare documentation that is accessible (in English, support translation into Bahasa Indonesia and vice versa).
- To share and explore best practices within Southeast Asia domains (Open and Green) and share it with other regional offices/Global Office.
- To respond and maintain regular contact with the Hivos Global Office, especially the communication team.
- To support communication program needs by Southeast Asia domains and projects.
- To develop and deliver all public relations and communication materials, ensuring quality of content, production and delivery, including preparing and supervising the production of publicity brochures, handouts, promotional videos, photographs, films and multimedia programs as well as the management of South East Asia and Iconic Island websites (development and content management) and social media accounts.
- To compile and organize news material (information and photographs) to be exposed in the web, newsletter, social media and other media.
- To be responsible for knowledge management by writing, documenting and disseminating know-how, experience (highlighting success stories, good practices and lessons learned) and information through various communication channels.
- To manage good relationship with the media for story coverage (print, radio, TV), writing press releases and news updates for the media, pitch for media partners in programs, develop media report on PR/media value on program as part of donor report and mobilization of journalists for site visit.
- To manage regional office website and regional social media accounts up to date with task as below:
- Write/create region-specific content (including arranging visuals or video):
- News items about Hivos partners, projects, events and concerns (e.g. statements about/for/against certain developments) in South East Asia.
- Items for the home page photo carousel.
- Stories about / interviews with partners or relevant actors in South East Asia.
- Other website content in cooperation with the managing editor of hivos.org.
- Manage South East Asia social media accounts: Post and/or tweet regularly; build up a broad base of regional followers.
- Site maintenance: Publish regional vacancies on South East Asia; Update local contact persons; Check links; Keep home page carousel fresh.
- Act as contact person for managing editor of hivos.org and GO Communication Officers
- Inform the managing editor of hivos.org regularly about the work.
- Act as liaison between local office(s) in the region (who can also provide content) and Southeast Asia office & GO.
- Support GO staff and/or Regional programme staff where necessary on communication matters.
- Ensure that Hivos communications guidelines are adhered to by Southeast Asia regional office.
- Provide visual content (photos, graphics a/o videos) for regional content and social media.
- Work with communications officers and SCI colleagues at Global office, when requested.
- Keep abreast of and implement Hivos communications guidelines.
Your profile
- Affinity for Hivos’ vision and mission and are driven by a strong motivation to contribute to real and lasting change.
- Knowledge of and experience in the field of international development cooperation and excellent skills in the development and implementation of communication strategies.
- Know how to reach target groups through innovative and conventional media.
- Excellent writing and organisational skills.
- 5 years of working experience, in particular with corporate and campaigning, communication, copywriting for another similar website and use of social media.
- Strong communicator in both English and Bahasa.
- Innovative and flexible and able to work in a complex environment with multiple stakeholders and international partners.
- Bachelor’s degree in a relevant field, excellent knowledge of corporate communication and branding, experience with content management systems, and preferably with image editing.
What we offer
An inspiring and dynamic working environment, dedicated colleagues and the possibility to work for an ambitious new international initiative.